企业重组Reengineering the Corporation 下载 网盘 txt 地址 rtf kindle docx pdf

The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance.

Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.

Authors'Note

Prologue:Reengineering for the Twenty-first Century

1 The Crisis That Will Not-Go Away

2 Reengineering:The Path to Change

3 Rethinking Business Processes

4 The New World of Work

5 The Enabling Role of Information Technology

6 Who Will Reengineer?

7 The Hunt for Reegineering Opportunites

8 The Experience of Process Redesign

9 Embarking on Peengineering

10 One Company's Experience:Duke Power

11 One Company's Experience:IBM

12 One Company's Experience:Deere

13 Succeeding at Reengineering

Epilogue

Frequently Asked Questions（FAQs）

Index

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Dan Tully, who served as Merrill's chief executive in the 1990s, told one newspaper, "Charlie Merrill would turn over in his grave if he knew we hired someone from Goldman Sachs."

Since the day Thain joined Merrill Lynch the previous December, Fleming, Heaton, Kronthal, and Tosi had encouraged him to sell the CDOs as soon as possible, no matter what the losses were. In recent months, even Nelson Chain joined the effort. But Thain paid no mind. It wasn't until April, when Thain was finalizing the agreements to bring Montag and Kraus on board, that the CEO's view changed. That was because Montag and Kraus insisted, as a final condition of their agreements to join Merrill Lynch, that Thain clean up the balance sheet and sell the CDOs before they showed up for work. Such was the power of Goldman Sachs.

On top of the news about Merrill's fourth-quarter losses, the $3 billion in bonus payments that had been reported in the paper that morning, and the controversy surrounding the additional $20 billion in taxpayer funds that had been loaned to BofA in order to help it close the Merrill Lynch deal, the story about Thain's $1.2 million office seemed like one outrage too many.

And then Gasparino reported that Lewis was on his way to New York at that moment to discuss Thain's future with the bank. By 11:00 a.m., the story of Thain's office and the bonuses had become the buzz in the Financial District, and the real-time report that Lewis was en route to New York, possibly to fire Thain, had turned the spectacle into the Wall Street version of O.J. Simpson in the Ford Bronco, with thousands of ban...

Success, as the saying goes, has a thousand fathers, while failure is a orphan.

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作者简介:

DR.MICHAEL HAMMER is the leading exponent of the concept of reengineering.He was named by BusinessWeek as one of the four preeminent management gurus of the 1990s and by Time as one of America's 25 Most Influential Individuals.JAMES CHAMPY is chair-man of Perot Systems consulting practice.He is a leading authority on organizational change and development and business strategy.Both live in Massachusetts.